“Lloyds tops list of most-complained about banks” - Moneywise, 4 March 2014

"Lloyds tops list of most-complained about banks" - Moneywise, 4 March 2014

Complaints about payment protection insurance (PPI) propelled Lloyds to become the most complained about bank during the last six months of 2013, the Financial Ombudsman Service has revealed. The Ombudsman dealt with 40,500 Lloyds TSB Bank complaints across all categories between 1 July and 31 December 2013, and found in the consumer's favour in 54% of them... [click the link above to read full article]